Sandos Cancun All Inclusive

View was great, facilities and staff were all very lovely and lots to do on the property.

The hotel and staff were great, except one of the front desk clerk. The food was great and the room was awesome.

The property was very clean and a welcoming ambiance. The beds were really comfortable. It was only 19 minutes from the airport. The complimentary water in the room and the wine and the fridge was always stocked. The front desk lady when we first checked was very kind and welcoming. I forgot her name.

Location is great, food was really good, room could have been better. We reserved a king size bed, first room was recently updated i think, so it smelled a lot like oil paint. We got relocated to a second room with 2 beds... Bathroom shower was not working properly, no cold water in the shower. Water was so hot it was impossible to take a shower. Staff did send the maintenance guy, but he was not able to repair the issue. Frustrating thing is that we were not communicated that we still had no cold water.

The hotel was wonderful!! The location was great, as the view from the balcony included both the lagoon and the sea. The hotel has 3 gourmet restaurants, as well as a buffet restaurant, so foodies like us wanted for nothing. The beach itself was great, with white sand and warm turquoise water, and at a section where the beach wasn't very eroded, I had a lot of fun playing beach volleyball. The night entertainment was quite fun too, with Karaoke, and casino nights, as well as a masquerade party. Please keep in mind that this particular hotel is geared towards adults, as there aren't many activities for children.